Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
Need new tires for your Honda Civic? Here is our list of some of the best options for one of the most popular compact cars. Find budget-friendly, excellent warranty and long tread life tires for your Civic.
This guide explains how to know when it’s time to replace your tires based on how old your tires are, how many miles, and your own senses! We explain the sights, sounds and sensations that may indicate it’s time to replace those worn-out, older tires.
Looking for replacement tires for a Kia Sportage? This list includes 8 solid options for this popular crossover SUV. Our recommendations include best overall tire, best value tire, best warranty and options based on your driving needs.
When your car is inoperable or unsafe to drive, you may need a tow. We explain towing methods and how to prepare your vehicle. Whether using roadside assistance, insurance, or self-towing, it outlines key steps for a safe and smooth process.
Our list of some of the top tires for Toyota Camry. Our picks improve fuel efficiency, comfort, and safety. This curated list features options tailored to various budgets, driving habits, and weather conditions, ensuring you find the perfect fit for your dependable sedan.
What’s the significance of yellow and red dots on your new tires? These markings help installers align and mount your tires. Learn how these simple indicators can enhance your driving experience and prevent uneven wear. And, is it safe to remove them?
The top tire brands of the year, carefully evaluated for performance, durability, and comfort. Whether you prioritize low road noise, winter traction, or value for money, this guide helps you make an informed choice.
These are the five states with the worst roads in the U.S. Bad roads can impact your tires. From potholes to cracks, understanding these challenges is essential for protecting your vehicle and maximizing tire longevity. Get insights and tips to navigate these rough terrains safely and effectively.
What are the best tires for your Honda Accord? Our expert guide, is tailored to enhance your driving experience and fit your budget. Whether you seek all-season versatility, performance in wet conditions, or fuel efficiency, we’ve compiled top choices based on tread types and driving needs.
Understanding the importance of regular oil changes is crucial for maintaining your vehicle’s health and performance. Discover how fresh motor oil lubricates your engine, reduces wear, and prevents costly damage, while also learning when and how to change it yourself to save money.
Our list of the top Subaru Impreza tires, for superior grip, safety, and performance. Whether you face snowy winters or enjoy smooth highway drives, our tire guide will help you choose the right fit for where you live, how you drive, and what you want to spend.
The latest list of cities with the worst traffic in America! Is it your home town? Stop-and-go congestion can be hard on your fuel efficiency, not to mention wear and tear on your car and tires. Bonus: Driving tips for high-traffic areas.
Pump up your tire knowledge with these categories.
Note: Offer available only through select lenders. Additional eligibility requirements and conditions apply. Rebate may be issued after verification of qualifying payment activity. Terms subject to change.
Tire Agent's payment plans make it easy to get the best partial or full set of tires and wheels for your vehicle.
It's fast, secure and won't affect your credit score
Match with multiple lenders
No Money Down
No Money Down
No Credit Needed*
No Money Down
$1 to Start!*
No Money Down
No Credit Needed*
$1 to Start!*
No Money Down
Pay Over Time
Pay with your bank account
Simplified checkout experience
Faster and easier than using cards or cash
Simplified checkout experience
Faster and easier than using cards or cash
*SNAP: The advertised service is a lease-to-own agreement provided by Snap RTO LLC. Lease-to-own financing is not available to residents of Minnesota, New Jersey and Wisconsin. NO CREDIT NEEDED: Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. PAYMENT PLAN: The standard plan consists of renewable lease terms. To exercise an early ownership, consumers must make regular payments on time and schedule additional payments via the customer portal or by contacting Customer Care at 1-877-557-3769. KATAPULT: The Promotional Initial Payment (plus any applicable taxes and fees) is due at lease signing. Your lease-purchase payment amount will be determined after you select your product(s). You will not acquire ownership of the product(s) if the total amount necessary to acquire ownership is not paid. The Promotional Initial Payment does not reduce the cost of the lease-purchase agreement. The Promotional Initial Payment is only available when shopping at Tire Agent through the Katapult mobile app and at Tire Agent's’s website. Product pricing subject to change and availability. Disclosure: 90-day early purchase option (EPO) terms and conditions apply: 90-Day (3 months in CA) You can buy out your lease-to-own agreement within the first 90-days. This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of the 90-day purchase option will save you the most money! PROGRESSIVE: Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. Cancel or purchase early at any time. Not available in MN, NJ, VT, WI, WY. Progressive Leasing obtains information from credit bureaus. Not all applicants are approved. Standard agreement offers 12 months to ownership. 90-day purchase options cost more than the retailer’s cash price (except 3-month option in CA). To purchase early or to cancel lease, you must call 877-898-1970. Retailer cannot activate early purchase options.