Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
Understanding tire pressure is essential for your vehicle’s safety and efficiency. Properly inflated tires enhance gas mileage, extend tire life, and reduce the risk of blowouts. Learn how to check your tire pressure and maintain the right PSI to keep your drive smooth and secure.
Tire tread is the essential part of your tires that directly interacts with the road, playing a crucial role in safety and performance. With the right tread design, you gain improved traction, enhanced handling, and better braking, ensuring a smooth and secure driving experience.
This post explains the different 4WD modes, safety practices as you tackle off-road adventures and discover new terrains. Whether you’re navigating snow-covered roads or steep inclines, knowing how to operate your 4WD can enhance traction and control, making every journey safer and more enjoyable.
Hitting a pothole can be jarring, but knowing how to respond can save you from costly vehicle damage. Learn how to assess potential harm, report the pothole, and navigate the aftermath to keep your car in top shape and ensure your safety on the road.
We compile the best and worst gas-saving tips to help you cut costs at the pump! From adjusting your driving habits to maintaining proper tire pressure, these practical strategies can boost your fuel efficiency and save you money.
This post explains the difference between alignment and balancing. Learn how often drivers should check these automobile components, plus the signs that indicate your vehicle may need tires to be balanced or realignment.
Considering used tires to save money? Think again. This article reveals the hidden risks of buying used tires, emphasizing that your safety is paramount and highlighting the importance of knowing a tire’s history.
Here’s everything you need to know about spare tires in our comprehensive guide. Learn the differences between donut spares and full-size options, how to maintain them, and why a spare is essential for your safety on the road.
Be prepared for any roadside emergency with our list of the top 12 essentials you should always have in your car. From a spare tire and jumper cables to a first aid kit, these crucial items ensure your safety and peace of mind while driving.
Upgrade your truck’s wheels and tires to enhance performance and style while navigating various terrains with ease. Before making the leap, learn essential tips to ensure your upgrades won’t compromise your vehicle’s efficiency or safety.
What are run-flat tires? They are designed to keep you moving even after a puncture, using technology that allows you to drive up to 50 miles at reduced speeds. Learn how run-flat tires work, their suitability for various conditions, and whether they’re the right choice for your vehicle.
Planning your next road trip? These apps could transform your journey into a seamless adventure, from trip planning and navigation to entertainment and fuel management. Whether you’re mapping out scenic routes or finding the best gas prices, these apps make trip-planning easier.
Pump up your tire knowledge with these categories.
Note: Offer available only through select lenders. Additional eligibility requirements and conditions apply. Rebate may be issued after verification of qualifying payment activity. Terms subject to change.
Tire Agent's payment plans make it easy to get the best partial or full set of tires and wheels for your vehicle.
It's fast, secure and won't affect your credit score
Match with multiple lenders
No Money Down
No Money Down
No Credit Needed*
No Money Down
$1 to Start!*
No Money Down
No Credit Needed*
$1 to Start!*
No Money Down
$0 to Little Down
Pay with your bank account
Simplified checkout experience
Faster and easier than using cards or cash
Simplified checkout experience
Faster and easier than using cards or cash
*SNAP: The advertised service is a lease-to-own agreement provided by Snap RTO LLC. Lease-to-own financing is not available to residents of Minnesota, New Jersey and Wisconsin. NO CREDIT NEEDED: Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. PAYMENT PLAN: The standard plan consists of renewable lease terms. To exercise an early ownership, consumers must make regular payments on time and schedule additional payments via the customer portal or by contacting Customer Care at 1-877-557-3769. KATAPULT: The Promotional Initial Payment (plus any applicable taxes and fees) is due at lease signing. Your lease-purchase payment amount will be determined after you select your product(s). You will not acquire ownership of the product(s) if the total amount necessary to acquire ownership is not paid. The Promotional Initial Payment does not reduce the cost of the lease-purchase agreement. The Promotional Initial Payment is only available when shopping at Tire Agent through the Katapult mobile app and at Tire Agent’s website. Product pricing subject to change and availability. Disclosure: 90-day early purchase option (EPO) terms and conditions apply: 90-Day (3 months in CA) You can buy out your lease-to-own agreement within the first 90-days. This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of the 90-day purchase option will save you the most money! PROGRESSIVE: Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. Cancel or purchase early at any time. Not available in MN, NJ, VT, WI, WY. Progressive Leasing obtains information from credit bureaus. Not all applicants are approved. Standard agreement offers 12 months to ownership. 90-day purchase options cost more than the retailer’s cash price (except 3-month option in CA). To purchase early or to cancel lease, you must call 877-898-1970. Retailer cannot activate early purchase options.