Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
Uncover the truth behind tire scams that could cost you safety and money! From regrooved tires masquerading as new to counterfeit brands, our article reveals the four most common scams to watch out for when buying tires.
Regular tire maintenance helps ensure safe driving and tire lifespan. Check your tire pressure every 2-4 weeks, rotate your tires every 5,000-7,000 miles, and inspect tread wear monthly to ensure optimal performance and safety on the road.
Flotation tires, also known as low profile or wide base tires, are engineered for heavy-duty vehicles like farm equipment and military trucks, providing superior traction and stability on soft or rough terrain.
Our list of top SUVs and crossover tires that enhance performance for any driving condition, from all-season versatility to rugged off-road capability. Choosing the right tires not only improves handling and safety but also ensures a smooth, comfortable ride, making every journey enjoyable.
Navigating Colorado’s winter roads can be challenging, but understanding the state’s traction laws is essential for safety. Learn how to comply with Colorado’s Passenger Vehicle Traction and Chain Laws to ensure your vehicle is equipped for snowy conditions.
These are the top picks for sprinter van tires. Whether you’re navigating city streets or tackling rugged terrain, you’ll find top options based on affordability, load capacity, and driving conditions. Find advice on tires that deliver exceptional durability and handling for all your commercial needs.
Wondering how long you can drive on a spare tire? Typically, a donut spare is limited to about 50 miles at speeds no greater than 50 mph. Understanding these limits helps ensure your safety and protect your vehicle from potential damage.
Properly storing seasonal tires is essential to extending their lifespan and maintaining performance. Use airtight bags to shield them from moisture and sunlight, and store them in a cool, dry place to prevent dry rot and cracking.
In this article, we break down not just the retail price of tires but also the hidden fees — like mounting, balancing, and disposal — that can impact your total expense. Arm yourself with knowledge to make informed decisions and ensure your safety on the road.
What are directional tires? Theyre designed for high-performance handling and optimal water evacuation. This post explains directional tires’ tread patterns, and what vehicles do best with them. Learn how to identify and maintain these tires for enhanced driving confidence.
Get the list of the top 12 car and truck tires backed by the best warranties, ranging from 70,000 to an impressive 100,000 miles. Learn how these warranties work, while ensuring you make an informed choice for long-lasting performance on the road.
Looking for affordable all-season tires that don’t compromise safety? Discover the 5 best budget-friendly options for your car or minivan that offer reliable performance, durability, and comfort—all without breaking the bank.
Pump up your tire knowledge with these categories.
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*SNAP: The advertised service is a lease-to-own agreement provided by Snap RTO LLC. Lease-to-own financing is not available to residents of Minnesota, New Jersey and Wisconsin. NO CREDIT NEEDED: Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. PAYMENT PLAN: The standard plan consists of renewable lease terms. To exercise an early ownership, consumers must make regular payments on time and schedule additional payments via the customer portal or by contacting Customer Care at 1-877-557-3769. KATAPULT: The Promotional Initial Payment (plus any applicable taxes and fees) is due at lease signing. Your lease-purchase payment amount will be determined after you select your product(s). You will not acquire ownership of the product(s) if the total amount necessary to acquire ownership is not paid. The Promotional Initial Payment does not reduce the cost of the lease-purchase agreement. The Promotional Initial Payment is only available when shopping at Tire Agent through the Katapult mobile app and at Tire Agent’s website. Product pricing subject to change and availability. Disclosure: 90-day early purchase option (EPO) terms and conditions apply: 90-Day (3 months in CA) You can buy out your lease-to-own agreement within the first 90-days. This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of the 90-day purchase option will save you the most money! PROGRESSIVE: Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. Cancel or purchase early at any time. Not available in MN, NJ, VT, WI, WY. Progressive Leasing obtains information from credit bureaus. Not all applicants are approved. Standard agreement offers 12 months to ownership. 90-day purchase options cost more than the retailer’s cash price (except 3-month option in CA). To purchase early or to cancel lease, you must call 877-898-1970. Retailer cannot activate early purchase options.