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Jessica Palma
Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Program Manager at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
Tread Wear Guide: How to Check Tire Tread Depth
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Why Trim Level Matters When Buying Tires & Rims
Why do we always ask you to verify your trim level while shopping for tires? This article clarifies the concept of trim levels, explains how to find your specific trim, and highlights the importance of matching tires to ensure safety and optimal driving experience.
What Does Ply Rating Mean in Tire Talk? Ply Rating vs. Load Index
We explain tire ply ratings and explain how they relate to load capacity in modern tire design. As the industry evolves, understanding load ratings — rather than outdated ply counts — ask the right questions and understand tire lingo when you’re talking with auto experts!
What Is Tire Rolling Resistance, and Why Is It Important?
Rolling resistance maximizes your vehicle’s fuel efficiency and saves money at the pump. This energy loss, caused by tire deformation as they roll, can impact your vehicle’s performance and fuel economy.
What’s The Best Way to Get Rid of Tires?
Learn how to responsibly dispose of old tires. Not only does recycling reduce environmental harm, but it also repurposes valuable rubber for various applications, from fuel to playground surfaces.
Which Tire Is Better for Fuel Efficiency? Guide to Best Fuel Efficient Tires
By enhancing your vehicle’s fuel economy by 1% to 2%, fuel-efficient tires can save you hundreds over their lifespan, making them a smart choice for both your wallet and the environment. We’ve included examples of some of the best fuel-efficient tires.
Tire Care Guide: How to Make Tires Last Longer
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8 reasons to buy tires online. The best reasons? Shopping online for tires is hassle-free, offers a vast selection, and allows convenient comparisons that empower you to make informed decisions without the pressure of sales tactics.
Best Tires for Minivans
The best minivan tire guide. From improved fuel efficiency to superior comfort, we break down essential tire options tailored for every need. Equip your minivan with the right tires for safety and performance, ensuring every journey is smooth and enjoyable.
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Tire Speed Rating Guide
This post is part of our smart-shopper series on tire codes. This guide explains tire speed ratings and how to choose the right speed rating for your tires and why it matters for your daily drive.
Explore More Tire Resources
Pump up your tire knowledge with these categories.
Buying Tires
Buying Wheels
Driving & Lifestyle
Other Topics & Just For Fun
Shopping for Wheels & Tires
Tire & Wheel Care
Tire Basics
Tires & Wheels for Vehicles
Vehicle Maintenance
Wheel Basics
How to Qualify for the $50 Offer
- Add items to your cart and begin checkout.
- Select PayPair and apply for financing.
- If you’re approved by a participating lender, you’ll see a $50 promotional rebate applied to your order total.
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