Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
These are the five states with the worst roads in the U.S. Bad roads can impact your tires. From potholes to cracks, understanding these challenges is essential for protecting your vehicle and maximizing tire longevity. Get insights and tips to navigate these rough terrains safely and effectively.
Are your tires giving you trouble? Discover the five key signs of bad tires, from vibrations and strange noises to visible wear and tear. Recognizing these warning signs can help you maintain safety on the road and avoid unexpected blowouts.
Our list of some of the top tires for Toyota Camry include options that improve fuel efficiency, comfort, and safety. This curated list features options tailored to various budgets, driving habits, and weather conditions, ensuring you find the perfect fit for your dependable sedan.
Favorite Jeep Wrangler replacement tires, based on driving style and budget. For drivers who tackle rugged off-road trails or cruise pavement, the right tires enhance every Jeep’s performance, comfort, and safety. Explore our expert recommendations to find the perfect fit for your adventure.
Part of our series on tire codes, this post explains tire size, load index, and speed rating. Dive into our comprehensive guide to decode tire markings and ensure you’re well-informed for your next tire purchase.
We compiled a list of the 15 top tire brands for 2026, based on ratings and reviews from sources that include Car Talk, Consumer Affairs, Consumer Reports and several auto industry experts, plus highlights of 6 “famous” brands.
Navigating the tire buying process can be overwhelming, but our comprehensive tire buying guide simplifies it for you. Discover how to select the right tires based on your vehicle, driving style, and budget, ensuring optimal performance and safety on the road.
What are the best tires for your Honda Accord? Our expert guide is tailored to enhance your driving experience and fit your budget. Whether you seek all-season versatility, performance in wet conditions, or fuel efficiency, we’ve compiled top choices based on tread types and driving needs.
What are UTQGs? How do they help consumers know which tires to buy? This guide to UTQG ratings explains what they are, what they measure, how tires are rated, and how you can use the ratings to evaluate tires.
What causes tires to blow? What should you do if you’re driving and you hear that dreaded “pop”? Answers these questions and more, plus tips that help you prevent sudden tire ruptures.
While A/T tires offer superior grip for off-road adventures, they can reduce fuel efficiency by about 3% compared to highway tires. However, advancements in tire technology mean you can enjoy versatile performance without sacrificing too much at the pump.
AWD, 4WD, snow tires, and heated seats — there’s more to a winter-ready car than just ground clearance. Here’s a list of five vehicles that get high marks for winter drivability plus two winter tire recommendations for each.
Pump up your tire knowledge with these categories.
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*SNAP: The advertised service is a lease-to-own agreement provided by Snap RTO LLC. Lease-to-own financing is not available to residents of Minnesota, New Jersey and Wisconsin. NO CREDIT NEEDED: Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. PAYMENT PLAN: The standard plan consists of renewable lease terms. To exercise an early ownership, consumers must make regular payments on time and schedule additional payments via the customer portal or by contacting Customer Care at 1-877-557-3769. KATAPULT: The Promotional Initial Payment (plus any applicable taxes and fees) is due at lease signing. Your lease-purchase payment amount will be determined after you select your product(s). You will not acquire ownership of the product(s) if the total amount necessary to acquire ownership is not paid. The Promotional Initial Payment does not reduce the cost of the lease-purchase agreement. The Promotional Initial Payment is only available when shopping at Tire Agent through the Katapult mobile app and at Tire Agent's’s website. Product pricing subject to change and availability. Disclosure: 90-day early purchase option (EPO) terms and conditions apply: 90-Day (3 months in CA) You can buy out your lease-to-own agreement within the first 90-days. This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of the 90-day purchase option will save you the most money! PROGRESSIVE: Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. Cancel or purchase early at any time. Not available in MN, NJ, VT, WI, WY. Progressive Leasing obtains information from credit bureaus. Not all applicants are approved. Standard agreement offers 12 months to ownership. 90-day purchase options cost more than the retailer’s cash price (except 3-month option in CA). To purchase early or to cancel lease, you must call 877-898-1970. Retailer cannot activate early purchase options.