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Jessica Palma
Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
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How Often Should You Replace Your Tires?
This guide explains how to know when it’s time to replace your tires based on how old your tires are, how many miles, and your own senses! We explain the sights, sounds and sensations that may indicate it’s time to replace those worn-out, older tires.
Best Tires For Kia Sportage
Looking for replacement tires for a Kia Sportage? This list includes 8 solid options for this popular crossover SUV. Our recommendations include best overall tire, best value tire, best warranty and options based on your driving needs.
How Do I Get a Car Towed? What Do You Need to Tow a Car?
When your car is inoperable or unsafe to drive, you may need a tow. We explain towing methods and how to prepare your vehicle. Whether using roadside assistance, insurance, or self-towing, it outlines key steps for a safe and smooth process.
Best Tires For Toyota Camry
Our list of some of the top tires for Toyota Camry. Our picks improve fuel efficiency, comfort, and safety. This curated list features options tailored to various budgets, driving habits, and weather conditions, ensuring you find the perfect fit for your dependable sedan.
Why Are Yellow and Red Dots on My Tires?
What’s the significance of yellow and red dots on your new tires? These markings help installers align and mount your tires. Learn how these simple indicators can enhance your driving experience and prevent uneven wear. And, is it safe to remove them?
Best Tire Brands of the Year 2025 Edition
The top tire brands of the year, carefully evaluated for performance, durability, and comfort. Whether you prioritize low road noise, winter traction, or value for money, this guide helps you make an informed choice.
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These are the five states with the worst roads in the U.S. Bad roads can impact your tires. From potholes to cracks, understanding these challenges is essential for protecting your vehicle and maximizing tire longevity. Get insights and tips to navigate these rough terrains safely and effectively.
Best Tires For Honda Accord
What are the best tires for your Honda Accord? Our expert guide, is tailored to enhance your driving experience and fit your budget. Whether you seek all-season versatility, performance in wet conditions, or fuel efficiency, we’ve compiled top choices based on tread types and driving needs.
What Is An Oil Change? 4 Types of Oil You Should Know
Understanding the importance of regular oil changes is crucial for maintaining your vehicle’s health and performance. Discover how fresh motor oil lubricates your engine, reduces wear, and prevents costly damage, while also learning when and how to change it yourself to save money.
11 Tires for Subaru Impreza Based on Budget, Style & More
Our list of the top Subaru Impreza tires, for superior grip, safety, and performance. Whether you face snowy winters or enjoy smooth highway drives, our tire guide will help you choose the right fit for where you live, how you drive, and what you want to spend.
Worst 5 U.S. Cities For Traffic (& Tires)
The latest list of cities with the worst traffic in America! Is it your home town? Stop-and-go congestion can be hard on your fuel efficiency, not to mention wear and tear on your car and tires. Bonus: Driving tips for high-traffic areas.
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