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Jessica Palma
Jessica Palma is an accomplished professional with a diverse background spanning leadership, automotive technology, and customer service. She holds a master’s degree in executive leadership and a bachelor’s in psychology, both from Liberty University, graduating with a 4.0 GPA. Her educational journey includes an associate of arts in psychology from Central Piedmont Community College, where she was inducted into the Phi Theta Kappa Honor Society.
In her current role as Installer Network Supervisor at Tire Agent, Jessica leads the onboarding process for new installers, coordinates operational resolutions, and ensures smooth integration into the system. She excels in analyzing key performance indicators, enhancing team efficiency, and maintaining exceptional communication with partners and clients. Prior to this, Jessica spent nearly 8 years at American Tire Distributors, where she was involved in inside sales, customer service, and inventory management, showcasing her expertise in business development and customer retention.
Jessica’s early career included hands-on experience at Richard Petty Motorsports, where she worked as a quality assurance technician in the racing industry. Her bilingual skills in Spanish further complement her ability to communicate effectively in diverse environments.
Outside of work, Jessica is a dedicated single mother of two, constantly balancing her career ambitions with raising her family.
Looking ahead, Jessica’s vision is to expand the installer program to include partners across the country, focusing on diverse regions. She aims to provide people who would not typically have the opportunity to visit a shop with access, while also giving new partners a chance to tap into one of the fastest-growing customer bases in the country.
Do New Tires & Rims Make Good Gifts?
From practical minimalists to broke college kids, there are times when tires make a great gift, and times when they’ll backfire harder than a bad muffler. Here’s when it’s OK to wrap up a new set… and when to just stick with the gift card.
How To Make Brakes Last Longer
Want your brakes to last longer?
Learn how driving habits, regular maintenance, and a few simple checks can help extend brake life, prevent costly repairs, and even make your tires last longer.
Guide to ‘Cheap’ Tires: Best Cheap and Budget Tires for 2026
These are among the best cheap tires that deliver quality without breaking the bank. The guide highlights affordable options that ensure safety, durability, and performance. We bust the myth that low-cost tires mean low quality.
Should I Replace My Car Battery?
Car struggling to start? Headlights dimmer than usual? These could be early signs your battery is on its last legs. Even though we focus on tires and wheels, we know how frustrating it is to get stranded. This quick guide covers what to look for, how to check a battery, and when to replace it before it leaves you stuck.
How To Check Car Value & What Affects a Vehicle’s Worth
Thinking about selling your car? Before you list it or head to the dealership, make sure you know what it’s actually worth. From mileage and condition to trim level, accident history, and even your ZIP code, a lot of factors can impact value. This guide breaks down the tools and tips you need to get an accurate estimate — and avoid leaving money on the table.
What To Know About New Tires: Sights, Sounds & Smells
Are new tires louder? Is there a weird smell from new tires? Why do some tires have hairs? Learn what’s normal and what’s not so normal about new tires.
Tire Repair Guidelines: When to Patch, Plug or Pitch a Tire
Got a flat tire? Not sure if it’s best to patch, plug, or replace? This guide covers the differences, when repairs are safe, and FAQs on sidewalls, run-flats, Fix-a-Flat, costs, and why the U.S. Tire Manufacturers Association (USTMA) approves only plug-patch combos.
How Roadside Assistance Works
Whether it’s a dead battery, a flat tire, or getting stuck in the snow, roadside assistance can turn a stressful situation into a manageable one. But not all plans are created equal. This article breaks down what roadside assistance really covers, how much it costs, and how to tell if it’s a smart fit for your driving habits and vehicle.
What Is Tire Cupping? What Causes Tire Treads to Scallop?
Driving on a tire with cupping can feel and sound like driving on a cobblestone road, especially at higher speeds. What is tire cupping? What causes it, and is there a fix for it?
What is a Portable Tire Inflator? And Do You Need One?
Thinking of getting a tire inflator for your car, SUV or truck? This post explains three main types of portable inflators (based on power sources) and their pros and cons.
8 Recommended High-Mileage Tires for Nissan Maxima
Our list of good, better, and best replacement tires for the Nissan Maxima based on warranties, UTQG ratings, price, noise reduction and handling.
Uneven Tire Wear? Check Your Suspension
Four things can affect tire treadwear: vehicle suspension, improperly inflated tires, vehicle misalignment, and tires in need of balancing and rotation. Learn what these mean, so you can talk to your mechanic.
Explore More Tire Resources
Pump up your tire knowledge with these categories.
Buying Tires
Buying Wheels
Driving & Lifestyle
Other Topics & Just For Fun
Shopping for Wheels & Tires
Tire & Wheel Care
Tire Basics
Tires & Wheels for Vehicles
Vehicle Maintenance
Wheel Basics
How to Qualify for the $50 Offer
- Add items to your cart and begin checkout.
- Select PayPair and apply for financing.
- If you’re approved by a participating lender, you’ll see a $50 promotional rebate applied to your order total.
-
To receive the $50, you must:
- Complete your purchase with a qualifying lender,
- Agree to the payment terms,
- And make the required number of consecutive on-time payments, as specified by the lender.
Note: Offer available only through select lenders. Additional eligibility requirements and conditions apply. Rebate may be issued after verification of qualifying payment activity. Terms subject to change.
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*SNAP: The advertised service is a lease-to-own agreement provided by Snap RTO LLC. Lease-to-own financing is not available to residents of Minnesota, New Jersey and Wisconsin. NO CREDIT NEEDED: Not all applicants are approved. While no credit history is required, Snap obtains information from consumer reporting agencies in connection with applications, and your score with those agencies may be affected. PAYMENT PLAN: The standard plan consists of renewable lease terms. To exercise an early ownership, consumers must make regular payments on time and schedule additional payments via the customer portal or by contacting Customer Care at 1-877-557-3769. KATAPULT: The Promotional Initial Payment (plus any applicable taxes and fees) is due at lease signing. Your lease-purchase payment amount will be determined after you select your product(s). You will not acquire ownership of the product(s) if the total amount necessary to acquire ownership is not paid. The Promotional Initial Payment does not reduce the cost of the lease-purchase agreement. The Promotional Initial Payment is only available when shopping at Tire Agent through the Katapult mobile app and at Tire Agent’s website. Product pricing subject to change and availability. Disclosure: 90-day early purchase option (EPO) terms and conditions apply: 90-Day (3 months in CA) You can buy out your lease-to-own agreement within the first 90-days. This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of the 90-day purchase option will save you the most money! PROGRESSIVE: Ownership by rental/lease agreement with Progressive Leasing costs more than the retailer’s cash price. Select items only. Cancel or purchase early at any time. Not available in MN, NJ, VT, WI, WY. Progressive Leasing obtains information from credit bureaus. Not all applicants are approved. Standard agreement offers 12 months to ownership. 90-day purchase options cost more than the retailer’s cash price (except 3-month option in CA). To purchase early or to cancel lease, you must call 877-898-1970. Retailer cannot activate early purchase options.